ACCESSIBILITY STATEMENT

Last Updated: December 2025

Our Commitment to Accessibility

Fireweed Immigration and Citizenship Services is committed to ensuring that our services and website are accessible to all individuals, including persons with disabilities. We strive to provide an inclusive experience for all clients and website visitors.

Website Accessibility

We are working to ensure our website meets or exceeds accessibility standards and best practices. Our efforts include:

• Using clear, plain language throughout the website

• Providing text alternatives for non-text content

• Ensuring sufficient color contrast for readability

• Making our website navigable by keyboard

• Organizing content with clear headings and structure

• Ensuring forms are clearly labeled and accessible

• Making documents available in accessible formats when possible

Accessible Service Delivery

We are committed to providing accessible service to all clients:

• Communication: We can communicate with you through various methods including phone, email, video call, or in-person meetings based on your preference and needs

• Document Formats: We can provide documents in alternative formats upon request (e.g., large print, electronic formats compatible with screen readers)

• Meeting Accommodations: We will make reasonable accommodations for in-person or virtual meetings to ensure accessibility

• Language Services: We offer services in English and Spanish and can arrange for interpretation services when needed

• Assistive Technology: We welcome the use of assistive devices and support persons during consultations

Feedback and Accommodation Requests

We welcome feedback on the accessibility of our services and website. If you:

• Experience any accessibility barriers

• Require accommodation to access our services

• Need documents in an alternative format

• Have suggestions for improving accessibility

Please contact us:

Fireweed Immigration and Citizenship Services
Email: info@fireweedimmigration.ca
Phone: Available by appointment
Address: Edmonton, Alberta

We will work with you to provide the information or service you need in a format that works for you, and will respond to accessibility requests as promptly as possible.

Ongoing Commitment

Accessibility is an ongoing effort. We are continuously working to improve the accessibility of our services and website. We review our accessibility practices regularly and make improvements based on feedback and evolving standards.

Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where applicable, and we follow best practices for accessible service delivery in accordance with applicable federal and provincial accessibility legislation.

This accessibility statement applies to Fireweed Immigration and Citizenship Services' website and service delivery. We are committed to working with all clients to ensure they can access our immigration consulting services.